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Privacy Policy

Last Updated: October 26, 2023

At Ikon Auto Collision, located in Murrieta, California, we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (ikonautocollision.com) or use our services.

1. Information We Collect

We collect information that you voluntarily provide to us when you request an estimate, contact us, or submit a repair request. This includes:

  • Personal Identifiers: First name, last name, email address, and phone number.

  • Vehicle & Service Information: Vehicle make/model, VIN (if provided), and descriptions of damage.

  • Media: Pictures or videos of your vehicle that you upload for repair assessments.

  • Communication Data: Any information included in messages you send through our contact forms.

2. How We Use Your Information

We use the information we collect to:

  • Provide accurate repair estimates and collision services.

  • Communicate with you regarding your vehicle’s repair status.

  • Coordinate with insurance companies to process your claims.

  • Improve our website and customer service experience.

  • Comply with legal obligations and California business regulations.

3. Google Ads and Third-Party Tracking

We may use Google Ads and other third-party tools (such as Google Analytics) to promote our business. These services use cookies and similar technologies to:

  • Show our ads to you on other sites across the Internet based on your past visits to our website.

  • Track the effectiveness of our advertising campaigns.

  • Opt-Out: You can opt out of Google’s use of cookies by visiting Google’s Ads Settings.

4. Information Sharing

We do not sell your personal information. We only share your data with:

  • Insurance Providers: To facilitate your repair claims.

  • Service Providers: Third-party vendors who help us operate our website or business (e.g., hosting, email platforms).

  • Legal Requirements: If required by law or to protect the rights and safety of Ikon Auto Collision and our customers.

5. California Privacy Rights (CCPA)

As a California resident, you have the following rights:

  • Right to Know: You can request a list of the personal information we have collected about you.

  • Right to Delete: You can request that we delete your personal information (subject to certain legal exceptions, such as maintaining records for warranties).

  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please contact us at the email address provided below.

6. Data Security

We implement reasonable security measures to protect your personal information and uploaded media. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Ikon Auto Collision

25695 Jefferson Ave Suite 7

Murrieta, CA 92562

Phone: (626) 688-9668

Email: ikonautocollision@gmail.com

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